Accessibility statement

This accessibility statement applies to the website ‘Helsinki Education Hub’ of the City of Helsinki.

The site address is https://educationhubhelsinki.fi/.

The objective of the city

As regards the accessibility of digital services, Helsinki aims to reach at least Level AA or above as set forth in the WCAG guidelines in so far as is reasonably practical.

Compliance status

This website meets the statutory critical accessibility requirements in accordance with Level AA of the WCAG v2.1 with the following deficiencies.

Non-accessible content

The content mentioned below does not yet meet all of the statutory accessibility requirements.

Deficiencies found

  • The language attribute for the site uses the country code en-GB, which does not necessary work with all assisting technologies (WCAG 2.1: 3.1.1 Language of Page)
  • The site contains images without an alt attribute. (WCAG 2.1: 1.1.1 Non-text content, 2.4.4 Link purpose (in context))
  • The site contains links with unclear descriptions, for example “Lue lisää/Read more” (WCAG 2.1: 2.4.4 Link purpose (in context))
  • The description of the link for language selection on the site is only FI or ENG depending on the language (WCAG 2.1: 2.4.4 Link purpose (in context))
  • The site contains links opening a new tab or file without warning (WCAG 2.1: 2.4.4 Link purpose (in context))
  • At 320x256px the navigation menu covers a part of the content of the site (WCAG 2.1: 1.4.10 Reflow)

Correcting deficiencies

The aim is to correct the deficiencies found so that the site can always be used with a keyboard and assistive technologies, for example. The corrective measures require that the operational principle of the used publication system is changed, and that affects all the sites using the same system. The aim is to make the correction as soon as possible during a system update.

Obtaining information in an accessible form

Due to these deficiencies, you can request the non-accessible content from the administrator of this website.

Helsinki Education Hub

Address: Runeberginkatu 14–16, 00100, Helsinki

Opening hours: Mon–Fri 9:00–17:00

E-mail: educationhub@hel.fi

Preparing an accessibility statement

This statement was prepared on April 11th, 2022.

Assessment of accessibility

The working instruction and procedures of the City of Helsinki were followed when evaluating the accessibility of the site, with the aim of ensuring that websites are accessible in all stages of the work process.

Accessibility has been audited and evaluated by an external expert

Accessibility has been verified using programmatic accessibility verification and by manual verification of the site and its content.

The deficiencies reported by the verification tools have been inspected and, if needed, fixed.

The external auditioning has been conducted by Unicus Oy.

Updating the accessibility statement

When website technology or content changes, its accessibility must be ensured through constant monitoring and periodic checks. This statement will be updated in conjunction with website changes and accessibility evaluations.

Feedback and contact information

The entity responsible for site accessibility:

Helsinki Education Hub

Address: Runeberginkatu 14-16, 00100, Helsinki

Opening hours: Mon–Fri 9:00–17:00

E-mail: educationhub@hel.fi

Reporting non-accessible content

If a user feels that accessibility requirements have not been met, they can report the issue by e-mail to helsinki.palaute@hel.fi or through the feedback form at www.hel.fi/feedback.

Requesting information in an accessible format

If a user feels that content on a website is not available in an accessible format, they can request for this information by e-mail at helsinki.palaute@hel.fi or through the feedback form at www.hel.fi/feedback. The aim is to reply to the enquiry within a reasonable time frame.

If a user feels that their report or enquiry has not received a response or that the response is unsatisfactory, they can report the issue to the Regional State Administrative Agency of Southern Finland. The website of the Regional State Administrative Agency of Southern Finland explains in detail how the matter will be processed.

Regional State Administrative Agency of Southern Finland

Accessibility Monitoring Unit

www.saavutettavuusvaatimukset.fi

saavutettavuus@avi.fi

Switchboard: 0295 016 000

Open: Mon–Fri 8:00–16:15

The City of Helsinki and accessibility

The objective of the city of Helsinki is to be an accessible city to all. Helsinki aims to ensure that all residents are able to move about and act as effortlessly as possible and that all content and services are accessible to all.

The city promotes the accessibility of digital services by streamlining publishing work and organising accessibility-related training for its staff.

The accessibility level of websites is monitored constantly during their maintenance. Immediate action will be taken if deficiencies are found. The aim is to carry out the necessary amendments as quickly as possible.

The disabled and users of assistive technologies

The city provides counselling and support for the disabled and users of assistive technologies. Support is available on the City of Helsinki guidance sites and through telephone counselling.

Approval of the accessibility statement

This statement was approved on April 25th, 2022, by

Helsinki Education Hub

City of Helsinki