Cookie Policy

Cookies at hel.fi

We use cookies on our website. The purpose of cookies is to improve the content and performance of the website. With the feedback gained from cookies, we are able to develop the website and offer information that meets the needs of the city’s residents better.

In the cookie settings, you can find more information on the cookies used and accept or reject their use. You can also change the cookie settings whenever you wish.

About cookies

A cookie is a small text file that your browser saves on your computer or mobile device when you visit a website. It will not harm your device or files. Cookies cannot be used to spread malware.

The user data we gain through cookies helps us to ensure our website’s technical functionality and improve the quality of our digital services. They allow us to make our website more user-friendly and make it easier for you to find information.

Cookies and the website’s function

Essential cookies are needed for the website to function. The website may also use cookies that are not necessary for the website to function. These cookies are used for purposes such as analytics, monitoring and marketing. These types of cookies can only be used with the user’s consent.

A cookie may be permanently saved on the user’s computer, in which case the website will always remember the user when they visit the website. A cookie may also be session-specific, in which case it will be removed when the browser is closed.

Cookies may be first-party or third-party cookies. First-party cookies are set by the website the user is visiting. Third-party cookies are set by an outside party. Examples of the latter include cookies of social media services embedded on the website.

Used cookies

Polylang

Preferences

Usage

We use Polylang for locale management. Read more

Sharing data

This data is not shared with third parties.

Preferences

Name
Retention
persistent
Function
Store language settings

WordPress

Functional

Usage

We use WordPress for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
Retention
session
Function
Keep users logged in

Complianz

Functional

Usage

We use Complianz for cookie consent management. Read more

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name
Retention
365 days
Function
Store accepted cookie policy ID
Name
Retention
365 days
Function
Store cookie consent preferences
Name
Retention
365 days
Function
Store if a message has been dismissed
Name
Retention
365 days
Function
Store anonymized statistics
Name
Retention
365 days
Function
Determine which cookie banner to show
Name
Retention
365 days
Function
Store cookie consent preferences
Name
Retention
365 days
Function
Store accepted cookie policy ID
Name
Retention
365 days
Function
Store cookie consent preferences
Name
Retention
365 days
Function
Store cookie consent preferences
Name
Retention
365 days
Function
Store cookie consent preferences
Name
Retention
365 days
Function
Store cookie consent preferences
Name
Retention
365 days
Function
Store cookie consent preferences

Instagram

Marketing/Tracking, Purpose pending investigation

Usage

We use Instagram for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Instagram Privacy Statement.

Marketing/Tracking

Name
Retention
1 year
Function
Store ad display frequency

Purpose pending investigation

Name
actppresence
Retention
Function

Facebook

Marketing/Tracking, Functional, Purpose pending investigation

Usage

We use Facebook for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Facebook Privacy Statement.

Marketing/Tracking

Name
Retention
2 years
Function
Store last visit
Name
Retention
1 year
Function
Store account details
Name
Retention
3 months
Function
Store a unique session ID
Name
Retention
3 months
Function
Enable ad delivery or retargeting
Name
Retention
3 months
Function
Store and track visits across websites
Name
Retention
2 years
Function
Provide fraud prevention
Name
Retention
2 years
Function
Store browser details
Name
Retention
1 year
Function
Store account details

Functional

Name
Retention
1 week
Function
Determine screen resolution
Name
Retention
90 days
Function
Keep users logged in
Name
Retention
90 days
Function
Store a unique user ID
Name
Retention
90 days
Function
Provide fraud prevention
Name
Retention
session
Function
Store and track if the browser tab is active

Purpose pending investigation

Name
actppresence
Retention
Function

Twitter

Functional, Marketing/Tracking

Usage

We use Twitter for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Twitter Privacy Statement.

Functional

Name
Retention
persistent
Function
Load balancing functionality

Marketing/Tracking

Name
Retention
persistent
Function
Store if the user has seen embedded content

LinkedIn

Marketing/Tracking, Functional

Usage

We use LinkedIn for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the LinkedIn Privacy Statement.

Marketing/Tracking

Name
Retention
2 years
Function
Store browser details
Name
Retention
1 month
Function
Enable ad delivery or retargeting
Name
Retention
3 months
Function
Store browser details
Name
Retention
30 days
Function
Enable ad delivery or retargeting
Name
Retention
1 day
Function
Store performed actions on the website
Name
Retention
2 years
Function
Store performed actions on the website
Name
Retention
session
Function
Provide functions across pages

Functional

Name
Retention
10 years
Function
Store privacy preferences
Name
Retention
session
Function
Provide functions across pages

Google Analytics

Statistics, Functional

Usage

We use Google Analytics for website statistics. Read more

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
Retention
1 day
Function
Store and count pageviews
Name
Retention
2 years
Function
Store and count pageviews
Name
Retention
1 year
Function
Store and count pageviews

Functional

Name
Retention
session
Function

Manage your preferences

Register description and the rights of data subjects

For more information on the processing of your personal data, please see the register description concerning the division’s communications.

As a data subject, you have certain rights pertaining to your personal data and its processing. These rights can be exercised in different ways, depending on the basis on which your personal data is processed.

Read about your rights and exercising them on this information page on the rights of data subjects. With regard to third-party cookies, you can ask the third party concerned directly about exercising your rights.

We comply with the Act on the Provision of Digital Services. For more information on accessibility, please see the accessibility statement for hel.fi.

Person responsible for the content of this page:

(The text content of the hel.fi website is licensed under a Creative Commons BY 4.0 licence. The images on the website may not be used elsewhere without permission.)